Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Web Site Control Panel you will find a detailed Help section offering loads of educational articles and commonly asked questions. They are contributed by our support team of proficient technicians. Just fill in your question and our clever software will offer you the best possible answer.

  • Top quality support service

  • How–To Videos

  • For those of you who prefer to discover how to rectify a frequently encountered problem by watching an instructional video clip, we’ve added a selection of video tutorials to our Web Site Control Panel. All the videos are concise and easy to understand. They offer visual presentations of different web site management activities.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24/7/365 customer support service and a one–hour support ticket response time guarantee. Our practiced techs will be online for you 24 hours a day to answer your questions and to take care of any issue that you could possibly encounter. Just send a tech support ticket from the Help Center and we will reply to you right away.