1 hour ticket response
Fast assistance is our greatest duty and this is the reason why we’ve got a team of proficient technicians who are ready to offer a quick answer to any question that you may have. Just post your customer support ticket from the Web Site Control Panel and we will get back to you within one hour in the worst case scenario. As a matter of fact, we strive hard and aim for a 20–minute helpdesk ticket response time.
An Exceptional Client Care Service
Each member of our client support staff has many years of experience in the Linux web hosting service field and almost all of them have been with us for at least five years. They all are prepared to answer all your requests in the most proficient manner possible.
An Easy–to–Navigate Help Center Section
Integrated into the Web Site Control Panel is an easy–to–navigate Help Center section, which offers you a variety of information sources. You can search through a routinely updated knowledge base offering web hosting account management articles and web site administration articles, check out our how–to video tutorials or refer to the F.A.Q. archive.
