Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Resolution Warranty

  • Our customer support crew is available 24x7 to handle all your help requests. Each ticket you submit to us is going to be responded to within less than one hour. If your issue calls for help from an admin, we will send the ticket to the technician on shift and will let you know that the situation is being taken care of.

  • Top quality support service

  • Top–class Tech Support Service

  • We give you 24/7/365 tech support by using a turbo–fast ticket solution built into your Control Panel. You could contact us all the time about any of the apps that come pre–installed on the virtual server, this includes the desired Linux OS version, the server administration panel and our in–house made Web Site Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • An extensive and routinely updated articles base is built into our in–house built Web Site Control Panel. It provides quick tips on how to conduct all of the necessary web site managing tasks. The Help area offers detailed how–to articles and reviews and step–by–step video courses. You can access the Help section by pressing the Help or Video buttons in the upper right part of each Control Panel section.