Despite the fact that the hosting service provided by the different companies seems the same, each provider has a personalized platform with its own modifications and different ways to execute given tasks. This is why, a broad knowledge base would be pretty useful both for people with no practical experience and for technically capable individuals who will eventually find out how specific operations are executed, but will waste some time in the process. The aim of such a knowledge base is to help make the service fast and easy to use, saving users both time and effort. The outcome is more pleased customers, as they can effortlessly find the information they wish, and much less work for the customer service staff members, because usually most of the questions and issues that clients have got are already enumerated in the knowledge base. Provided that the articles are competently written and encompass more topics, you will be able to get to know more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Web Hosting

Our web hosting packages come with a detailed knowledge base where you can find info about all the challenges that you may run into and their solutions. You can learn how to create and manage a mailing list, how to use an .htaccess file, or how to proceed if the settings of your mail client are accurate, but you’re unable to send emails, for instance. We have tried our utmost best to be as exhaustive as possible and to cover all the available options so as to save you time and effort and to supply you with different solutions for each issue. The knowledge base comprises informational articles as well – both general ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular features and functions in each Control Panel section, while if you want to browse through the entire list of articles, you can visit the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Servers

We have compiled an elaborate online knowledge base for all our present and future customers, so if you order a semi-dedicated server package from us, you will be able to find any information that you’re searching for at any time. We have an array of educational articles, which will help you understand better what’s going on in your semi-dedicated account – "What’s PHP?" and "What are file access permissions?" are just 2 instances. Our exhaustive guides will help you do anything you like – extract an archive, import a database, redirect a domain, and so on. In addition, we’ve also got troubleshooting guidelines, which will enable you to discover what precipitates a specific problem and the feasible solutions for it. In case you can’t send email messages or your domain name returns an HTTP 500 error message, for instance, you can refer to our knowledge base and solve the issue without delay. The articles can be accessed through each Control Panel section, as well as through the all-encompassing Help section.