One of the typical reasons to get a server of your own is the fact you shall have comprehensive control over the software environment and you'll be able to install anything you need. This will permit you to run programs which need specific software to be present on the hosting server, which is not possible with a shared Internet hosting server in which you'll be able to install software only in the account, but not on a root level. In case you aren't very experienced with this sort of matters, however, you could face difficulties as managing a server of your own differs from managing a regular shared web hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, so our administrators can take care of various tasks that should be performed or can resolve various problems that you could face.

Installation and Troubleshooting in VPS Servers

The upgrade is available with all VPS server packages which we offer and you are able to add it either during the signup or anytime later on via your billing CP. It comes with an hour of custom work on your web server, so our administrators can easily help you with software installation or setup. They could furthermore troubleshoot any piece of software which you have already installed in case it does not work correctly, so you'll not have to waste time to figure out what is wrong as they can aid you in a very quick and skilled manner. Because this is a one-time upgrade, you'll be able to get it only when you need it and if a particular task takes less time, the rest of the minutes will be available for the future and shall not be reset in the end of the month. This upgrade is effective in case you are unable to do something on your own or in case you have our Managed Services upgrade, but the 30 minutes of custom work it provides are not enough for a particular task.

Installation and Troubleshooting in Dedicated Servers

You can add the upgrade to any of the Linux dedicated service we offer at any time that you need it. In case you need any custom work from our admins right after your web server is ready, you may order the upgrade during the hosting server signup process, or if you need something to be executed later on, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes sixty minutes of work from our admins on your hosting server, so in the event that you face any problems to install a third-party piece of software or some program gives errors and does not work the way it ought to, our professionals shall aid you in a very timely manner. If a task takes less than sixty minutes, the remaining time shall be available for future tasks and you'll be able to see it inside the billing area. This upgrade is suitable if you do not have much experience with managing a server or if you use our Managed Services upgrade, but you exhaust the half an hour custom work it provides.