Service Uptime Guarantee in Web Hosting
If you acquire a web hosting plan from our company, we ensure that your sites will be operational at least 99.9% of the time. We've virtually got rid of the hosting server downtime by using an advanced cloud hosting platform where separate clusters of servers handle every aspect of the overall service - files, databases, e-mails, etc. In this way, when there is a problem with a server, the other servers part of the cluster will simply take over and your sites will not be affected in any way. In order to avoid any infrastructure complications, we also have diesel backup generators and several independent Internet providers. Experienced professionals keep an eye on the web servers 24/7 to sort out any software problems that may appear while software and hardware firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
With our semi-dedicated server plans, you will reap the benefits of a 99.9% service uptime and you can forget about any disruptions you may have experienced with other companies. In contrast to the majority of hosting service providers, we do not handle everything on just a single web server. Instead, each and every part of the hosting service, like the file storage, e-mail messages, databases, CP, stats, etc., has its own clusters of servers. If one web server fails, the others will take over, so your sites will not be affected. Additionally we employ a revolutionary load-balancing platform that ensures the ideal performance of both our web servers and the internet websites accommodated on them. Several different Internet providers and diesel generators are our backup in the event of an infrastructural problem, while a team of experienced admins, that's available 24/7, keeps track of the system in case of software issues. Through our semi-dedicated service, your websites shall be up and running no matter what.
Service Uptime Guarantee in VPS Servers
If you get a Virtual Private Server from our company, we guarantee that the physical hosting server your account is created on is going to be operational at least 99.9% of the time. While we are unable to control what you will do with your Virtual Private Server and what you set up on it, we're going to ensure that the main server is going to work 24/7 without disturbances. Our facilities have several Internet providers as well as backup generators to guarantee the continuous work of all servers accommodated there. When there is a problem with any virtual server on the physical one, we've got a group of expert professionals to eliminate it in a very timely manner and to to guarantee the other VPS server accounts within that server won't be affected. We use only new, diligently tested hardware components for all the web servers in which new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated plans come with a 99.9% server and network uptime guarantee and repairs and maintenance procedures are part of the other .01% of the time. We test every server carefully before we hand it over to the client and we employ new hardware components in order to avoid any possibility of hardware failures. Any unanticipated software troubles will be resolved promptly by our system admins as they keep an eye on all the web hosting servers 24/7. To prevent infrastructural issues, our data center in the downtown area of Chicago employs powerful diesel backup generators, while the online connectivity to the servers is guaranteed by redundant fiber lines from several backbone Internet providers. To be on the safe side, we also have hardware and software firewalls, so even if your Internet sites are flooded, we can react instantly and filter the undesired traffic before it reaches your dedicated server and interferes with the proper functioning of your web sites.